Question 1

What is LocalCare?

Accepted Answer

LocalCare is a national wound care provider marketplace and administrative services platform. We connect independent wound care nurse practitioners and specialists with the facilities and patients who need them — from skilled nursing facilities and assisted living communities to home health agencies and hospitals.

Question 2

Is LocalCare a medical practice or healthcare provider?

Accepted Answer

No. LocalCare is not a medical practice, clinical organization, or healthcare provider. We operate strictly as an administrative and operational platform that helps facilities discover and connect with independent, licensed wound care professionals.

Question 3

How does LocalCare make the connection between facilities and providers?

Accepted Answer

Facilities submit a coverage request through our platform. We match that request to available, credentialed independent providers in the appropriate geographic area and specialty. Both sides agree to their own direct clinical and billing relationship.

Question 4

Is LocalCare available nationwide?

Accepted Answer

Yes. LocalCare maintains a growing national directory of independent wound care specialists. We are currently strongest in the Southeast, Northeast, and Texas, with expanding coverage across the country.

Question 5

What types of wounds and conditions do the providers in LocalCare's network treat?

Accepted Answer

Providers in the LocalCare network treat a wide range of conditions including pressure injuries (bedsores), diabetic foot ulcers, venous and arterial leg ulcers, post-surgical wounds, traumatic wounds, ostomy care, and complex chronic wounds.

Question 6

Does LocalCare handle billing and insurance?

Accepted Answer

Billing is handled directly between the independent provider (or their professional entity) and the payer. LocalCare provides administrative support and infrastructure but does not bill on behalf of any clinical practice.

Question 7

Is LocalCare a staffing agency?

Accepted Answer

No. LocalCare is not a staffing agency and does not employ the clinicians in its network. All providers are independent licensed professionals who operate their own clinical entities. LocalCare provides the administrative infrastructure that makes those connections efficient.

Question 8

How is LocalCare different from a wound care staffing agency?

Accepted Answer

A staffing agency places employees. LocalCare connects facilities with independent clinicians who own and operate their own professional entities. This model gives both sides more flexibility, and providers retain full clinical autonomy over their practice.

Question 9

What states does LocalCare operate in?

Accepted Answer

LocalCare operates in all 50 states, though provider density varies by region. We are actively expanding in Texas, Florida, New York, New Jersey, California, Pennsylvania, Georgia, Illinois, Ohio, North Carolina, Arizona, Washington, Colorado, Michigan, and Virginia.

Question 10

What certifications do providers in the LocalCare network hold?

Accepted Answer

Providers hold a range of nationally recognized wound care certifications including CWCN (Certified Wound Care Nurse), CWOCN (Certified Wound Ostomy Continence Nurse), CWS (Certified Wound Specialist), CWON (Certified Wound Ostomy Nurse), and others issued by WOCNCB and ABWM.

Question 11

How do I contact LocalCare support?

Accepted Answer

You can reach us through the request or join forms on our website. We respond to all inquiries within one business day.

Question 12

Is there a cost to browse the LocalCare provider directory?

Accepted Answer

Browsing the directory is completely free. Costs, if any, are discussed only once a facility or provider moves forward with a formal engagement.

Question 13

Does LocalCare operate as an MSO?

Accepted Answer

LocalCare operates with an MSO (Management Services Organization) framework for providers who choose to formalize their relationship with our platform. The MSO structure allows us to provide credentialing support, scheduling coordination, documentation tools, and other non-clinical administrative services.

Question 14

What makes LocalCare different from other healthcare directories?

Accepted Answer

Unlike general healthcare directories, LocalCare is built specifically for wound care coverage at post-acute and long-term care facilities. We verify credentials, vet providers, and actively facilitate the match — we don't just list names.

Question 15

Is my information secure when I use LocalCare?

Accepted Answer

Yes. LocalCare takes data privacy seriously and does not share your personal or organizational information with third parties without consent. We use secure, encrypted infrastructure for all data submitted through our platform.

Question 16

Does LocalCare provide care to individual patients directly?

Accepted Answer

No. LocalCare does not provide clinical care. We connect facilities and individual patients with independent providers who then deliver care according to their own clinical judgment and professional standards.

Question 17

Can LocalCare help with wound care program development?

Accepted Answer

Some providers in the LocalCare network offer wound care program consultation as part of their services. You can indicate this need in your facility request form and we will match you accordingly.

Question 18

What is the difference between a wound care nurse and a wound care nurse practitioner?

Accepted Answer

A wound care nurse (RN with wound care certification) provides bedside assessment, dressing changes, and documentation. A wound care nurse practitioner (APRN or NP with wound care credentials) can diagnose, prescribe, order treatments, and bill Medicare and insurance independently — making them essential for facilities that need clinical oversight.

Question 19

Does LocalCare work with home health agencies?

Accepted Answer

Yes. We actively work with home health agencies seeking to add wound care NP oversight to their patient cases. Providers in our network can conduct home visits and telemedicine wound checks depending on state scope-of-practice rules.

Question 20

How do I know a provider listed on LocalCare is qualified?

Accepted Answer

All providers who register with LocalCare go through a profile review that includes credential verification, license confirmation, and NPI lookup. We are building toward a full credentialing-as-a-service workflow for facilities that require formal credentialing at the facility level.

Question 21

What types of facilities does LocalCare serve?

Accepted Answer

LocalCare serves skilled nursing facilities (SNFs), assisted living facilities (ALFs), long-term acute care hospitals (LTACHs), inpatient rehabilitation facilities, home health agencies, memory care units, and hospice providers.

Question 22

How quickly can a facility get matched with a wound care provider?

Accepted Answer

Most facilities receive initial match information within 24–48 hours of submitting a request. Actual start time depends on provider availability and the facility's credentialing requirements.

Question 23

Does the provider need to be credentialed at our facility?

Accepted Answer

In most cases, yes — particularly for SNFs and hospitals that bill Medicare Part A or B. LocalCare can support and streamline the credentialing process, but ultimate credentialing approval lies with the facility's medical staff office.

Question 24

Can a facility request a specific provider?

Accepted Answer

Yes. If you have worked with a specific provider and wish to re-engage them through LocalCare, you can note this in your request form.

Question 25

How does wound care coverage help reduce hospital readmissions?

Accepted Answer

Wound deterioration — especially pressure injuries and infected wounds — is a leading cause of hospital readmissions from SNFs and ALFs. Regular wound care NP rounding catches problems early, prevents sepsis and osteomyelitis, and keeps patients in the facility where they belong. CMS's IMPACT Act holds facilities accountable for readmission rates, making this coverage critical.

Question 26

Can LocalCare help us meet CMS wound care documentation requirements?

Accepted Answer

Providers in the LocalCare network are trained in CMS-compliant wound documentation, including wound staging, measurements, and treatment plan documentation required for MDS and OASIS submissions.

Question 27

What is the typical visit frequency for a wound care NP at a SNF?

Accepted Answer

Most skilled nursing facilities benefit from weekly rounding visits. Facilities with higher acuity wound populations may require bi-weekly visits or on-call availability. Visit frequency is agreed upon directly between the facility and the provider.

Question 28

Can facilities request coverage for home-based patients?

Accepted Answer

Yes. Some providers in the LocalCare network conduct home visits for patients receiving home health services. This is determined by provider availability, patient geography, and state scope-of-practice regulations.

Question 29

What information should a facility have ready when submitting a request?

Accepted Answer

Helpful information includes your facility type, approximate census, number of active wound patients, insurance mix (Medicare/Medicaid/private), geographic location, preferred visit schedule, and any specific wound types that are most prevalent.

Question 30

Does LocalCare serve rural facilities?

Accepted Answer

Yes. Rural facility coverage is a priority for LocalCare. We actively recruit providers willing to cover rural and underserved areas, and some providers offer telehealth wound consultations for facilities in remote locations.

Question 31

How do facilities verify a provider's credentials before they start?

Accepted Answer

LocalCare provides NPI information and credential summaries for each provider. Facilities are encouraged to run their own primary source verification through NPPES, state licensing boards, and their preferred credentialing service.

Question 32

What happens if a wound care provider is not a good fit for our facility?

Accepted Answer

You can submit a new request through LocalCare at any time. We will work to identify a better-matched provider based on your feedback.

Question 33

Can providers prescribe wound care supplies and medications?

Accepted Answer

Nurse practitioners have prescriptive authority in all 50 states (scope varies). They can order wound care supplies, debridement procedures, antibiotics for infected wounds, and refer for advanced wound care as needed.

Question 34

How are providers in the LocalCare network paid?

Accepted Answer

Payment is arranged directly between the facility and the independent provider or their clinical entity. Providers typically bill Medicare Part B for eligible services, or negotiate facility-direct payment arrangements where applicable.

Question 35

Is there a minimum census requirement to use LocalCare?

Accepted Answer

No. We work with facilities of all sizes, from small assisted living communities to large multi-unit skilled nursing campuses.

Question 36

Can LocalCare help us set up an internal wound care protocol?

Accepted Answer

Some providers in the network offer wound care program development and staff in-service training as part of their service offering. Note this in your request and we will match you with a provider who offers these services.

Question 37

Do providers carry malpractice insurance?

Accepted Answer

All providers in the LocalCare network are required to carry their own professional liability (malpractice) insurance. Facilities should verify coverage limits meet their credentialing standards.

Question 38

Can a facility use LocalCare on an as-needed or per-case basis?

Accepted Answer

Yes. LocalCare supports both ongoing recurring coverage arrangements and one-time or interim coverage needs — such as covering a gap when a facility's regular wound care provider is unavailable.

Question 39

Does LocalCare serve memory care and dementia units specifically?

Accepted Answer

Yes. Some providers in the network have specific experience with wound care in memory care settings, where patient cooperation may be limited and care approaches must be adapted accordingly.

Question 40

Can facilities list themselves on LocalCare to attract providers?

Accepted Answer

Facilities that register with LocalCare are added to our internal matching database, which providers can view when evaluating coverage opportunities in their area.

Question 41

What is a wound care nurse practitioner?

Accepted Answer

A wound care nurse practitioner is an Advanced Practice Registered Nurse (APRN) who has completed specialized training and certification in wound care. They can assess, diagnose, prescribe, and treat complex wounds independently — without requiring a physician's direct supervision in most states.

Question 42

My family member is in a nursing home with a pressure sore. What should I ask for?

Accepted Answer

Ask the facility if they have a dedicated wound care provider visiting regularly. If not, ask them to request one through LocalCare or another wound care service. Pressure injuries that go untreated can become life-threatening within days.

Question 43

What are the different stages of pressure injuries (bedsores)?

Accepted Answer

Pressure injuries are staged from I to IV. Stage I is reddened skin that doesn't blanch. Stage II involves a shallow open wound or blister. Stage III is a full-thickness wound. Stage IV is the most severe — involving deep tissue, muscle, or bone. There are also 'unstageable' and 'deep tissue pressure injury' categories. A wound care NP can properly stage and treat each.

Question 44

How often should a wound care provider visit a resident in a nursing home?

Accepted Answer

For residents with active wounds, weekly visits by a wound care nurse practitioner are generally recommended. More severe or rapidly changing wounds may require more frequent assessment. The provider and facility medical director determine the appropriate schedule.

Question 45

Will Medicare cover wound care visits from a nurse practitioner?

Accepted Answer

Yes. Nurse practitioners are recognized Medicare Part B providers and can bill independently for wound care services in most post-acute settings. Coverage depends on medical necessity, documentation, and the specific services provided. Always confirm with the provider.

Question 46

What should I expect during a wound care visit?

Accepted Answer

The provider will assess the wound — measuring size, depth, and tissue type — document findings, change or recommend dressings, adjust the treatment plan as needed, and communicate with the facility care team. Family members are welcome to observe and ask questions.

Question 47

Can wound care be provided at home?

Accepted Answer

Yes. Some wound care nurse practitioners conduct home visits for homebound patients. Home health agencies often arrange wound care NP oversight for their patients. LocalCare can help connect you with a provider who offers home-based services.

Question 48

My loved one has a diabetic foot ulcer. How serious is this?

Accepted Answer

Diabetic foot ulcers are among the most serious chronic wounds and are a leading cause of lower-extremity amputation. Without proper wound care and blood sugar management, even small ulcers can become infected and progress rapidly. Early and consistent wound care NP involvement is critical.

Question 49

What questions should I ask the wound care provider about my family member's wound?

Accepted Answer

Ask: What stage or classification is this wound? Is it infected? What is the treatment plan and expected timeline for healing? What dressings are being used and why? Are there any pressure relief or nutritional changes needed? When is the next visit?

Question 50

How do I know if a wound is infected?

Accepted Answer

Signs of wound infection include increased redness, warmth, and swelling around the wound; foul odor; yellow, green, or thick discharge (purulent drainage); increased wound pain; and systemic signs like fever or elevated white blood cell count. If you suspect infection, alert nursing staff or a wound care provider immediately.

Question 51

Can patients with wounds be safely transported to outpatient wound care clinics?

Accepted Answer

Sometimes, yes — but for many post-acute patients, transport to an outpatient clinic is difficult, costly, or medically inadvisable. Having a wound care NP come to the facility or home is often the safer and more practical option.

Question 52

What is a wound VAC and when is it used?

Accepted Answer

A wound VAC (Vacuum Assisted Closure), also called NPWT (Negative Pressure Wound Therapy), is a device that applies controlled suction to a wound to accelerate healing, reduce edema, and remove exudate. It is often used for large, deep, or slow-healing wounds. Wound care NPs can order and manage VAC therapy.

Question 53

What nutrition is important for wound healing?

Accepted Answer

Wound healing requires adequate protein (to rebuild tissue), vitamin C (for collagen synthesis), zinc (for immune function and cell repair), and overall caloric intake. Patients with poor oral intake, low albumin, or uncontrolled diabetes heal more slowly. A wound care provider may recommend nutritional supplements or a dietitian consultation.

Question 54

What is debridement and does it hurt?

Accepted Answer

Debridement is the removal of dead, damaged, or infected tissue from a wound to promote healing. It can be done surgically, mechanically, enzymatically, or autolytically. Some methods cause discomfort; providers use appropriate pain management. Regular debridement is essential for chronic wounds that have stalled.

Question 55

Can families advocate for better wound care if they feel their loved one's wounds are worsening?

Accepted Answer

Absolutely. Family members have the right to request wound reassessment, ask for documentation of wound measurements, request a wound care specialist, and if needed, file a complaint with the state health department if standards of care are not being met.

Question 56

How long does a wound typically take to heal?

Accepted Answer

Healing time varies enormously depending on wound type, size, depth, patient age, nutritional status, comorbidities (especially diabetes and vascular disease), and consistency of treatment. Some acute wounds heal in weeks; chronic wounds may take months. A wound care NP can give you a realistic prognosis.

Question 57

What is the difference between an acute wound and a chronic wound?

Accepted Answer

An acute wound follows the normal healing progression — it closes in a predictable timeframe, typically within 4 weeks. A chronic wound has stalled in one of the healing phases, often due to underlying disease, poor circulation, pressure, or infection. Chronic wounds require specialized wound care management.

Question 58

Can telehealth wound care visits replace in-person visits?

Accepted Answer

Telehealth can play a supporting role in wound monitoring — family or nursing staff can show a wound via video so a provider can assess changes and adjust the treatment plan remotely. However, hands-on assessment, debridement, and dressing changes still require an in-person visit.

Question 59

What should I do if I notice a new wound on my family member at a nursing home?

Accepted Answer

Notify nursing staff immediately and request documentation in the medical record with a wound photograph and measurements. Ask for a wound care provider to assess it within 24–48 hours. Early intervention is critical — wounds that are small and superficial today can become severe in days.

Question 60

What rights do nursing home residents have regarding wound care?

Accepted Answer

Under federal law (42 CFR Part 483), SNF residents have the right to receive care that prevents pressure injuries when avoidable, and to receive treatment that promotes healing when wounds occur. Facilities must implement and document individualized wound care plans. Residents and families can request to see wound care records at any time.

Question 61

Who can join the LocalCare provider network?

Accepted Answer

Advanced Practice Registered Nurses (APRNs), Nurse Practitioners (NPs), and other licensed wound care clinicians are eligible to join. We prioritize clinicians with national wound care certifications (CWCN, CWOCN, CWS, CWON) and those willing to work with post-acute and long-term care facilities.

Question 62

Do I need to form a business entity to work with LocalCare?

Accepted Answer

For providers who want to bill Medicare Part B independently and enter into formal agreements with facilities, having a professional entity (LLC, PLLC, or PC depending on your state) is strongly recommended. LocalCare can guide you through what's needed and connect you with resources.

Question 63

How does LocalCare support providers with credentialing?

Accepted Answer

LocalCare provides credentialing guidance and document organization support to help providers get credentialed at facilities efficiently. The formal credentialing decision always rests with the facility's medical staff office.

Question 64

Can I set my own rates as an independent provider?

Accepted Answer

Yes. Independent providers set their own rates for facility-direct services. For Medicare Part B billable services, rates are determined by the Medicare Physician Fee Schedule for your geographic area.

Wound Care FAQ

About LocalCare

For Facilities

For Patients & Families

For Providers & Clinicians

Wound Care Education

Find State-Specific Wound Care FAQs

Regulatory Compliance Notice

Still have questions? Let's connect.